SMS privacy

FCS Team Plus SMS

Futsal Champions Series (FCS) (Lansing City Arena LLC d/b/a Futsal Champions Series) offers optional text messages to coaches and players who opt in. Program name: FCS Team Plus SMS. Questions: teams@futsalchampionsseries.com or reply HELP.

What we collect for SMS

If you opt in, we store your mobile number, club, role, the time of consent, and a record that you agreed to the SMS terms. Delivery status from Twilio (queued, sent, delivered, failed) is stored so coaches can see whether a text landed.

• Mobile number you type on Club alerts (or registration phone if you choose it).
• Opt-in timestamp, source (web checkbox), and approximate IP/user agent for the consent record.
• Message content and delivery receipts for club operations.

How we use the number

We use the number only to send the texts you opted into: coach messages, club alerts, training, and match notices from your club and FCS League Operations.

• We do not sell phone numbers.
• We do not use SMS opt-in for marketing from unrelated brands.
• Twilio is our SMS processor (send, delivery, STOP/HELP).

How you opt in

On Club alerts you enter a mobile number, check a box that is off by default, and confirm you agree to the SMS terms and this SMS privacy notice. Checking the box is consent. Having a phone on your registration is not consent by itself.

How you opt out

Reply STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT to any FCS text. We will send one confirmation and then stop. You can also turn texts off on Club alerts. Reply START to opt back in on the same number.

Retention

We keep the consent record and STOP record as long as the club account is active, and a reasonable period after, so we can prove opt-in/opt-out to carriers. You may request deletion of the number via the GDPR & rights page; we will still keep a suppression flag so we do not text you again.